Below is Jennifer Dinsdale - Freelance Graphic Design standard Terms and Conditions.

Please take time to read through our Terms and Conditions thoroughly and ensure you understand them before you commence a project with us. By requesting designs and/or services from Jennifer Dinsdale you agree to our Terms and Conditions and you are aware that you are entering a binding contract - payment is required.

 

Terms and Conditions

Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design

 

The below conditions have been construed under Australian Law and apply to all individuals, businesses or companies (Client/s) Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design its contractors, subcontractors and employees (the Company) unless otherwise agreed to in writing by both parties.

 

General Conditions of Contract

 

1. These Terms and Conditions cover all Contracts entered into by a Client with Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design for services relating to design, printing, visual media, brand identity, web images and social media assets

2. These Terms and Conditions are subject to change without notification by Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design.

3. These Terms and Conditions apply to the Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design and all of its contractors and subsidiaries.

 

Original Visual Brief, Variations and Guarantee

 

4. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design and the Client will attend an initial consultation at no charge to the Client. This can be held via phone, email, video conference or in person. A (Visual Brief) will be constructed through the collection of logos and designs. This will assist in the evaluation and formulation of the Client’s business design requirements.

5. If no delivery date for final Artwork is decided upon and noted during the initial consultation, payment will be required at the time/s detailed in clause (11); the length of time between consultation and delivery of final Artwork will have no effect on the requirement to remit funds on invoicing.

6. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Designdoes not offer a set number of revisions to logo Artwork under the original Visual Brief.

a. TJennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will not charge for additional revisions of logo Artwork provided that the Client’s requests for revision conform to the original Visual Brief and are communicated within the agreed timeline (if provided).

7. Any additional work, revisions or variations outside of the original Visual Brief will be charged at the rate of $65 per hour, billed in 15 minute increments. All prices exclude GST. Additional expenses will be charged accordingly.

8. A logo design DOES NOT INCLUDE full branding or design of any other items other than a logo.

If you require other items ie Business Cards, brochures, website, vehicle signage etc they will be designed to compliment your logo (when finalised), and as such will form the “branding” of your business. Each logo can generate a completely different “brand” which will be developed from the characteristics of the individual logo, and the requirements of your business. Complimentary draft Business Card designs are often provided with a logo design, so the client can see how that branding “could” be developed, should you wish to proceed with any other items.

 

Quotations

 

9. Quotations are generated by Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design on the basis of the Visual Brief and expected time investment. Quotations may be subject to change if additional work is required.

10. All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.

11.  Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to reject a project or client.

 

Payment

 

12. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to request a deposit from the Client prior to starting work on their project or Artwork. If a deposit is requested by Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design, an invoice will be generated and delivered to client via email and payment is expected. By remitting deposit funds to Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design, the Client is accepting the Terms and Conditions and entering a contract with Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design.

13. If a deposit is not requested, the Client is considered to accept the Terms and Conditions upon request of services/work from Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design.

14. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will invoice the Client for the remaining cost of the Artwork and associated services prior to the commencement of web site construction or printing. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to not proceed with these services until payment has been received in full from the Client.

15. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to invoice prior to the time detailed in clause (14) if the Client has been uncontactable / unresponsive for more than 30 days – refer Cancellation & Variation Policy – begins clause (22)

16. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to invoice for work completed if the project exceeds 60 days.

17. The Client reserves the right to request a payment plan which may be accepted by Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design at its discretion. All payment plans must be agreed to both parties in writing.

18. All prices quoted on Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design web site and advertising material include delivery and exclude GST.

19. All payments are to be made within 30 days of invoicing.

20. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design is entitled to charge the Client for any fees incurred relating to commencement of collection and recovery processes for accounts that remain unpaid in excess of 30 days.

21. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to delete web sites with accounts more than 90 days outstanding payment.

 

Cancellation and Variation Policy

 

22. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to charge additional costs if the Client requests amendments to the original Visual Brief, the original project outcome is altered or further Artwork is requested – refer clause (5).

23. If the Client requests the cancellation of a Contract, Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will determine the cost of Artwork and services provided. The Client will be invoiced this amount minus any deposits paid on the project to date.

24.  If the determined monies payable is less than the deposit paid, a refund will be issued by Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design to the Client for the difference.

25. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will declare a project completed if no response is received from Client within 30 days of providing a concept Artwork and this Artwork will be determined as the final accepted Artwork. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will then invoice the Client for final payment of total project and non-payment will result in collection processes. Legal action may also be taken by Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design to recover all monies owed.

 

Approving Proofs/ Designs/Printing

 

26. The Client is held responsible for approving all Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the Client to request another copy if the proof is difficult to read or changes are required.

27.  The Client’s final accepted proof is the Artwork that will be submitted for prints and/or web construction. There will be no reprints or web development at our expense. Printout of Client proof can be supplied at intended final print size (100%) to assist in confirming colours, design, bleed, size and type upon the request of the Client only. If postage of proof is required the Client will be at the clients expense.

 

Submission of Client artwork

 

28. Clients who choose to submit their own Artwork, files and/or images are solely responsible for the end result of printing. Customers are reminded to submit print-ready Artwork with the correct specifications. We will print the Client’s submission as requested however Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design is not responsible for Artwork mistakes. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design is also not liable for supplied file errors. There will be no reprints at our expense.

29. Clients are reminded that when Artwork is trimmed, the bleed cut can vary in position up to 2-3mm, hence a 7mm internal margin from the bleed line is required if the Client is supplying Artwork. Files provided by the Client to Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design for use in high quality print reproduction, must be supplied as CMYK and at a minimum resolution of 300dpi at actual size. Additional charges may apply where Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design is required to manipulate and convert Client supplied files, to ensure they are press-ready.

30. It is the Client’s responsibility to ensure that any Artwork, images, files and text submitted does not violate Australian copyright laws. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design and its contractors assumes all written and visual content adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use.

 

Copyright

 

31. Ownership of copyright over all concepts and draft Artwork remains with Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design. This includes, but is not limited to; logos, symbols, compositions and copy. Unlawful use of these Artworks by the Client is strictly prohibited. The use of Artwork prior to payment is illegal. For more information visit http://www.copyright.org.au/information

32. Artwork designed will remain the property of Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design until account is paid in full.  Future re-print requests of the same Artwork will only incur a print management fee.

33. Upon full payment of account, copyright ownership will be transferred to the Client. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design and their designers retain rights to utilise Artwork and all design elements for portfolio/self-promotion.

 

Printing

 

34. Printing will not commence until full payment for Artwork and print services is received. The current turnaround time for printing is 7-10 working days dependent on the product type. This period commences at date of Client approval of Artwork proof and payment.

35. All turnaround time quotations are estimates and are based on calendar working (business) days. No quoted printing, artwork or delivery dates are guaranteed and may vary.

36. With all printing there may be some colour variations from electronic visual representations of Artwork and previous orders to the final printed Artworks. This is due to the nature of CMYK printing and bulk-run printing system. There will be no reprints at Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design's expense.

 

Delivery

 

37. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design supplies files to print companies and other third parties for high quality reproduction, at a minimum of 300dpi at actual size, or as high resolution PDF’s, and as per their required specifications.

35. Once final payment is received from the Client for completed logo design work, Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will supply the logo to the Client in five (5) print and web ready formats, being .EPS, .PDF, .JPEG, .PNG and .GIF. Any additional formats required must be requested by the Client prior to project completion, and may attract additional costs.

36. Once final payment is received from the Client for completed artwork, Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design will supply the artwork to the Client in relevant print and/or web ready formats, being .PDF, .JPEG, .PNG or .GIF. Any additional formats required must be requested by the Client prior to project completion, and may attract additional costs.

37. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design does not release or supply any working files used in the creation of a project (such as Adobe Illustrator, InDesign, Photoshop and so on). Artwork for completed project will be supplied upon final payment, in the file type/s specified in clause 36 only.

38. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design cannot be held liable for printing products that are damaged, lost or delayed when delivered by post or courier although the utmost care will be taken to ensure the products arrive on time and undamaged.

 

Force Majeure

 

39. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design shall not be liable for any failure or delay in supply or delivery of Artwork or services where such failure or delay is wholly or partly due to any cause or circumstances whatsoever outside the reasonable control of Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design including but not limited to war, strikes, lockouts, industrial disputes or unrest, government restrictions or transport delays, fire, power outages, failure attributable to hosting suppliers, breakdown of plant, theft, vandalism, riots, civil commotions, accidents of any kind or act of terrorism.

 

 

Amendments to these Terms and Conditions

 

40. All and any amendments to the Terms and Conditions outlined in this submission must be provided in writing and signed by an authorised representative of Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design prior to the commencement of work.

41. Jennifer Dinsdale T/a Jennifer Dinsdale - Freelance Graphic Design reserves the right to change/alter/amend these terms and conditions at any time, providing a date of change & addendum suffix (EG 1a, 7b) within the relevant term item/s.